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ΠΑΡΑΓΓΕΛΙΕΣ ΚΑΙ ΠΑΡΑΔΟΣΗ
ΠΑΡΑΓΓΕΛΙΕΣ ΚΑΙ ΠΑΡΑΔΟΣΗ
ΠΟΥ ΕΙΝΑΙ ΤΟ ΠΑKEΤΟ ΜΟΥ;
Για να ελέγξετε την κατάσταση της παραγγελίας σας, απλώς κάντε κλικ στον σύνδεσμο https://happykoala.gr/pages/katastasi-paraggelias, πληκτρολογήστε τη διεύθυνση email και τον αριθμό παραγγελίας σας (#....).⦁ Μετά την υποβολή της παραγγελίας, λάβατε μια επιβεβαίωση αγοράς με τον αριθμό παραγγελίας στη διεύθυνση email σας. Με αυτόν τον αριθμό παραγγελίας και τη διεύθυνση email, εισαγάγετε την παραπάνω φόρμα, όπου μπορείτε να ελέγξετε την κατάσταση της παραγγελίας σας.⦁ Όταν η αποστολή παραδοθεί στον courier, ο αριθμός παρακολούθησης του courier και ένας σύνδεσμος για την παρακολούθηση των αποστολών απευθείας στην υπηρεσία ταχυμεταφορών θα είναι ορατοί στο σύστημα. Κάνοντας κλικ στον συνδεσμο θα ανοίξει μια σελίδα όπου μπορείτε να παρακολουθείτε την αποστολή μέχρι την παράδοση. Η θέση του αριθμού παρακολούθησης και το κουμπί σύνδεσης με τον ταχυμεταφορέα φαίνονται στο παρακάτω παράδειγμα.
ΝΕΑ ΠΑΡΑΓΓΕΛΙΑ
Πώς μπορώ να κάνω μια νέα παραγγελία; Μπορείτε να κάνετε μια παραγγελία απαντώντας σε αυτό το mail. Σε αυτήν την περίπτωση, συμφωνείτε με την πληρωμή με αντικαταβολή, επομένως παρακαλούμε να μας δώσετε τις παρακάτω πληροφορίες:- Ονομα και επίθετο:- Διεύθυνση παράδοσης (ταχυδρομικό κώδικα / πόλη / οδό / αριθμό): - Αριθμός κινητού τηλεφώνου (για υπηρεσία παράδοσης):- Διεύθυνση e-mail του παραλήπτη (για υπηρεσία παράδοσης):- Αντιγράψτε το ΟΝΟΜΑ ΠΡΟΪΟΝΤΟΣ που αναφέρεται στον ιστότοπο (χρώμα / αριθμός / μέγεθος):
ΔΕΝ ΕΧΩ ΛΑΒΕΙ ΟΛΑ ΤΑ ΕΙΔΗ ΠΟΥ ΠΑΡΑΓΓΕΙΨΑ Ή ΠΑΡΑΛΑΒΑ ΤΑ ΛΑΘΟΣ ΕΙΔΗ
Εάν δεν έχετε λάβει όλα τα προϊόντα που παραγγείλατε ή λάβατε λάθος αντικείμενα, ενημερώστε μας αμέσως μόλις λάβετε το δέμα. Στείλτε μας ένα e-mail στο info@happykoala.gr με πληροφορίες για τα προϊόντα που λείπουν/λάθος μαζί με τον αριθμό παραγγελίας. Ζητούμε ειλικρινά συγγνώμη για την όποια ταλαιπωρία προκλήθηκε και θα αντιμετωπίσουμε το παράπονό σας ως θέμα προτεραιότητας.
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